Returns & Exchanges

At France Laure, we are committed to your skin's satisfaction and offer a hassle-free return process for products purchased through our official online boutique. If you are not completely satisfied with your skincare selection, you may return unopened items within 30 days of delivery.

1

Initiate Your Request

Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization Number.

2

Prepare Your Package

Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship the Items

Affix the provided shipping label to your parcel and drop it off at any authorized carrier location; please retain your tracking receipt for reference.

4

Receive Your Refund

Once our laboratory team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing